I’m doing research on patient satisfaction toward virtual clinic at medical specialist clinic.

My literature review will be on

1. What is telemedicine and Virtual clinic (virtual clinic in my research will involve video conference)

2. Patient satisfaction toward virtual clinic

3. Factors that affect the patient satisfaction

– socio-demographic – age, gender, ethnicity

– socio-economic – income, education, job

4.  domain in satisfaction

– general satisfaction

-quality of care given during virtual consultation

– patient relationship with the medical care

– trust during the consultation

– Cost to the patient

 

Can you includerecent/ latest literature not more than 10 years

If possible to look on population in Malaysia or Asian country.