Create a communication plan as a change leader to help manage communication about the organizational change identified in the Organizational Change Process Learning Team project.

The Organization Change Process: Lewin’s 3 step change management model

Company: Chic-fil-A

The issue: Lack of staff and poor customer service and the increase of pricing for food supplies.

How do we ensure our customers have great service from the staff and how can we overcome the cost of inflation and not loose our customer base. 

Resolve:

Great service is worth a little more in price… Incentivizing and training staff to ensure better service

At least 3 references

1100-1500

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