• This assignment aims to determine if training will fix the problem described in each of the five scenarios. 

In class, we sometimes discussed training as the solution. Sometimes it’s not the solution.

Specifically, training is the solution when:

1. Poor performance (resulting from a knowledge or skill deficiency)
2. Lack of basic skills (reading, writing, technology, math skills)
3. Policies require new knowledge or skills.
4. New technology
5. Customers request new products or services.
6. New job (If the employee is motivated to learn)

However, training does NOT work when the performance issue is a result of:

• Recruiting, selection, or compensation problems
• A lack of coaching and feedback
• Insufficient tools, equipment, or resources
• Physical setting problems (e.g., too hot, too cold, noisy)
• A lack of motivation (job-person fit; person-org fit); a “won’t do” issue.

Instructions 

Consider the following five scenarios and determine if training will solve the problem. Remember to explain your answer. Specifically:

• If training IS the solution, why do you think the training will work? Remember to consider when training can solve the problem (see reasons above).
• If training is NOT the solution, briefly describe what should be done to resolve the problem.

1. A small department of 10 people is having a hard time working together because two experienced employees argue with everyone on the team and create an uncomfortable work environment. Will team-building training fix the problem? The purpose of team-building training is to motivate people to work together, to develop their strengths, and to address any weaknesses. 
2. Employees don’t know how to use the organization’s new computer system. Will computer system training fix the problem?
3. Employees can’t keep up with their workload due to a staffing shortage. Will time management training fix the problem?
4. An employee who works at a restaurant arrives at work late at least one day per week. The restaurant shift manager believes the employee needs to redo their new employee orientation training, during which the employee handbook is discussed. The employee handbook includes attendance and punctuality policies.  Will making the employee repeat new employee orientation fix the problem? 
5. A recent college graduate is new to the organization. They are good at their job, but they often get bored at work. Their manager believes the employee should complete 3 LinkedIn Learning courses, including:
   • Developing Your Professional Image (Links to an external site.)https://www.linkedin.com/learning/developing-your-professional-image
   • Professional Networking for Career Starters (Links to an external site.)https://www.linkedin.com/learning/professional-networking-for-career-starters/networking-your-way-to-job-opportunities
   • Career Advice from Some of the Biggest Names in Business (Links to an external site.)https://www.linkedin.com/learning/career-advice-from-some-of-the-biggest-names-in-business/marc-lore-on-going-all-in

Will watching the LinkedIn videos fix the problem of the recent graduate getting bored at work? Explain your answer! 

Formatting Guidelines! When responding to the questions:

Copy and paste each question first. Then type in the answer below each question. Make sure you keep the question numbers. Finally, your responses should be no more than 3 to 6 sentences per question.

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