Peter and Martha are in the Human Resource Department. They are both new to the company and need to work together so that the department can successfully manage the employees in the company. The manager has assigned Peter to be overall responsible for the tasks within the Human Resource Department, and Martha is to be Peters assistant. Martha is a person who always wants to do her best and is pleased to be assisting Peter. Martha works very hard to please Peter and thus puts herself under a lot of pressure to excel. She goes to Peter for help regularly, to the extent that Peter finds her incompetent. He begins to lose his patience with her and in no time, tension builds up and it comes to a point when they are unable to communicate logically with each other. Peter cannot understand why Martha is not able to get things right. Peter feels that he has broken down the concepts to their most elementary levels to help Martha understand better. Peter thinks Marthas actions and way of asking questions show that she is not knowledgeable in her area of work. 

Question 1 

Examine how these skills below would help Martha perform her job better. For each skill, justify with a specific example from the case study by describing the skill and suggesting one way in which Martha could learn/improve on the skill. 

(i) Resourceful and Self-reliance 

(ii) Critical Thinking and Teamwork 

(iii) Managing Change and Life-long Learning 

(30 marks)

Question 2 

Justify with a specific example from the case study to show that Peter is lacking in self management skills. Discuss ONE (1) method useful for Peter in managing his negative emotions. 

(10 marks)

Watch this video and answer the questions that follow: 

https://sg.video.search.yahoo.com/search/video?fr=mcafee&ei=UTF8&p=gfamily+violence+video&type=E211SG885G91506#id=3&vid=b06973f30f6e90ec46681a4f8f469179&action=click

a) At the beginning of the video, the couple was shouting at each other. Do you think the couple is lacking in social awareness? If yes, justify with an example from the video. 

(10 marks) 

b) Define negative emotions and describe ONE (1) experienced by the wife and ONE (1)by the husband. For each of them, provide evidence from the video to support your answer. 

(15 marks)