What is the difference between Process Mapping and Value Stream Mapping? Give an example for each mapping

2. Read the below article and explain what CRM means and the types of CRM software in your own word.

https://www.techtarget.com/searchcustomerexperience/tip/Understanding-the-3-types-of-CRM-systems

3. Watch the Videos in Module 3 and write a brief summary of What are the types of Plant Layouts and what are their advantages and disadvantages?

4. Calculate the breakeven point of the below question(Chapter 3. Problem 1. Page 87)

Problem: A company considering an investment in o machine that believes will speed up the production of a product. The machine will cost the company $2,000,000. Products produced using the machine will sell for $25 per unit.

The variable cost per unit incurred producing the product is believed to be $10. What quantity of sales is required for the company to break even if it purchases the machine?