Discussion -TCP/IP Network Troubleshooting

Learning Objectives Covered

• Use common TCP/IP utilities to diagnose network problems 

Background

It’s only a matter of time before a network problem comes up and everyone’s calling you to solve it. The longer it takes to identify the issue, the more emails you’ll get from grumpy staff or clients, asking you why the problem isn’t solved yet.  Issues can arise at numerous points along the network. Before you start trying to troubleshoot any issue, you want to have a clear understanding of what the problem is, how it came up, who it’s affecting, and how long it’s been going on. By gathering the right information and clarifying the problem, you’ll have a much better chance of resolving the issue quickly, without wasting time trying unnecessary fixes.

Please review the classroom material for the discussion topics.  

DISCUSSION TOPICS

Sally, in the Marketing department, calls to inform you that she cannot connect to the Internet.  After reading and reviewing assigned materials and conducting your own research as needed, Jot down some brief notes about how you would troubleshoot and diagnose this TCP/IP issue. Consider the following questions as you write your post.

• What questions would you ask and to whom would you ask them?
• Where would you begin your investigation?
• What other symptoms would you be on the lookout for?
• What actions would you take and in which order?

You can list and describe troubleshooting commands if you like.  You can choose an interesting Web site that you would ping on the Internet as your final step.

Write your findings using  APA style, have, at least one  external online reference.

You must post before seeing replies

MAIN POST : After reading course book and conducting necessary independent research, write your summary accordingly to discussion requirements for the course. Apply APA  for resource reference and in-text citations as instructed in course information standards.

COMMENTS :  Please, be specific in expressing your opinion and when posing additional inquiries extending the discussion. Minimum of 50 words per comments. Comments must support, engage and extend discussed topics.

Discussion Requirements

• 150 words main post plus two comments/replies 50 words each and one APA reference

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